Massachusetts Registry of Motor Vehicles, Watertown, Massachusetts

Here you have all the information you are looking for about Massachusetts Registry of Motor Vehicles. It is located at the following address: 550 Arsenal St, Watertown, MA 02472, United States, in the city of Massachusetts.


+1 857-368-8000


  1. Monday: 9AM to 5PM
  2. Tuesday: 9AM to 5PM
  3. Wednesday: 9AM to 5PM
  4. Thursday: 9AM to 5PM
  5. Friday: 9AM to 5PM
  6. Saturday: Closed
  7. Sunday: Closed

How to contact us
  1. Plus Code: 9R7R+PH Watertown, Massachusetts, United States
  2. Address: 550 Arsenal St, Watertown, MA 02472, United States Click here to see the address on Google Maps
  3. Phone: 18573688000
  4. Massachusetts
  5. Watertown


  • James Zimmardi: Considering that this was my THIRD attempt at getting my REAL ID DRIVERS LICENSE, I was expecting the clerk to be as hard nosed strict as the previous attempts. She was very strict and she was hard nosed. But after she saw what I went …
  • Essy Tendo: Road test (RMV) driving at amariot hotel 🏨
  • Saptarshi Chattopadhyay: I had outstanding experience while renewing my ID. Exceptional care and professional touch. Big shout out to agent Lewi and all other staff members. This was my second visit and both time it was quick, pleasing and productive experience.
  • Gaurang Deshpande: The RMV needs appointment before you visit. There are no walk-ins without appointment. Either fill in the form online and book appointment or book only appointment and they have the forms ready to be filled there. There are many benches …
  • Sy: Pretty unfriendly staff and Covid protocols while sound are not at all apparent to someone who is there once. Staff should recognize they are there everyday and it is not logical that the public know where they are supposed to stand etc. …
  • Tushal Desai: Had scheduled an early ~9 AM appointment so it wasn’t crowded but by the time it was my turn, I could see many people waiting in line extending outside the RMV office into the mall. So I recommend early appointment if you can get one, …
  • Kail M.: It’s easier to buy a gun in this country than it is to get a new driver’s license. Walked in with all required documents at the appointment time. Filled out forms and waited for half an hour to be told to come back with more documents in …
  • Anne Mulo: Best RMV to visit during this covid season. I have been to two other RMVs and the service was terrible…line moves fast and they keep time
  • Sam Krishnanchettiar: Rude people working without basic patience to listen to you. The woman that I spoke today told me “these are MY rules”. Who the hell is she to give you HER rules? Even if you have all the documents, they want to find a reason to harass you.
  • Lisa Nilan: I brought my daughter for her permit and had the most rude man I’ve ever come across in a customer service situation. He reprimanded us on every step. I have never been treated with such disrespect. The only people in the registry …
  • Willy Loman: You’ll be amazed at how sanitized your experience will be if you have the unfortunate need to renew your driver’s license or I.D at the watertown RMV!! The people (employee’s) are rude and paranoid. The situation is worse having a Police officer signing you in. Very unpleasant experience.
  • deewakar jaiswal: Good service! Proper covid regulations followed. I was able to get my things done without hassle. You need have an appointment scheduled and you will get your work done quickly.
  • Tanya Tirado: Everything was quick and very organized. Thank you Janada for being so nice! I hope I’m spelling her name right.
  • Ola Olukorede: Very efficient and quick. My attendant was so helpful. Best RMV I’ve ever been to.
  • Aliasha Hehe: There is no way to register appointment online for drop off or person visit. No information is given. Calls are dropped without any explanation. Hope whoever is responsible for this will be fired without any possibilities to get a new job. This center is not even in the list of rmv page
  • José Luis: As long as you come prepared with all your docs, the RMV will help you. I had a A+ experience with Heather. Very professional, helpful and above all respectful. Even though she had her mask on, I know there was a smile behind there.
  • Radium King: Best DMV experience in my life! I filled out the online form, made an appointment and got out-of-state license transfer (for both me and my girlfriend) and vehicle title/registration done with half an hour! Thank you so much for your service during this special time, officers!
  • Cathy Mara: Took my mother to cancel her license get a Mass ID card today and had a wonderful experience. Every step in the process was easy and felt very safe. The police doing the COVID screening, the intake person, the person assigning numbers and …
  • Rogelio Chabolla: I’m very happy wity my driver’s license renewal by appointment. All well on sync for COVID-19 measures and good service from the workers. Thanks!
  • Bill A: ! In a word *Wonderful!* I am not kidding – I was just there with my daughter for her leaner’s permit. The officers outside were so nice and supportive. And the women inside keeping the lines and spacing calm and orderly could not have been nicer! How about the RMV to restore my faith in this wacky moment!
  • Hsiao-Wei Tsao: With an appointment, I got my license renewed in less than 10 mins. Very efficient and nice staff!
  • Raven S: Very COVID safe and extremely friendly. Just make an appointment and you probably won’t have to wait at all. Probably the best DMV experience I have ever had BY A LONG SHOT
  • Ernest Gabriel: I don’t know who was helping me with the guy at the registry was a good guy and I like the new thing how they work in it or not to pack not too stuffy overall it was good
  • Kevin Rhoads: Covid precautions very in force but line moved smoothly and personnel were helpful.
  • Anouska Bhattacharyya: They’re trying! It’s a little terrifying seeing police deal with the crowds but otherwise this place is fine. Make an appointment online, be here on time, bring all your paperwork, expect a wait of 15-30mins. You can do most things online first! So check out their website before you come!
  • Alice Lee: Awesome experience! I had forms filled out online and an appointment. Promptly let inside after asked a few Covid questions, asked to sanitize my hands, got a number, called within 2 minutes, served, and out the door within 10 minutes. Only …
  • R B: Staff is rude and security is even ruder, will cut you off and surround you immediately when you try to talk to them in a friendly way. It’s not particularly evident on the website that you need an appointment and walk-ins are no longer allowed. Took a while to find where to make an appointment online.
  • xXsamXx: Not sure why people say that staff here are rude. The guy at the counter was speaking loudly but he is nice if you follow the rules. The lady that took our documents was also really nice and helpful. The security guards are doing their job which id not surprising. It was an overall great experience even while I was nervous l.
  • Elin Gadirli: 5 stars goes to Luis! fast in and out with positive vibes
  • Nelson Perdomo: Quick, un and out Organized and Orderly Sanitary and safe
  • Corey Goldman: Rob and Ben from security were life savers for me. VERY HOSPITABLE and provided the information I needed to stay ahead of the game. Everyone else was great. So quick and efficient.
  • John E: I showed up to renew my license. I brought a birth certificate, a w2 with full social, another W2 from a separate employer, and a utility bill. The w2 from separate employer and utility bill fulfill proof of residence according to mass rmv …
  • Noah Alperovitz: Had a great experience. I went here to get my ID and it was pretty quick. I also went during the Covid-19 Pandemic, and I was happy to see social distancing and Covid-19 protection measures were enforced at my visit.
  • Kia: I have never felt so humiliated and discriminated against (as a foreign woman). I went to do a road test and the instructor did not explain anything. He asked me for the 2 application forms and he complained that 1 was stapled together with …
  • Jamie Bichelman: An incomprehensibly bad experience. A nightmare in every way, from start to finish. If you show up early before they open, there’s still 50-100 people waiting. Then a mean lady directs you to go from the line you’re waiting in to a second …
  • Richard Mathews: With the Covid precautions, the security guards and all of the registry personnel did a great job communicating and making things go as smooth as possible.
  • Leo Mom: Cannot enter with your baby&child during Covid. Only adult can get in. It would have been nice to notify this in advance when I made an appointment because it is nearly 1 hour drive in return for me.
  • Chao W: I had an appointment at 12:10, and then had all things done in 15min.(with Covid-19 precaution measures, there is no seat inside and the standing line moves fast) The staffs are good but also strict, very strict. Advice: Prepare exactly what the website ask you to bring. It is not a good place to negociate.
  • NINJA Turtle: It was clean well-organized security and employees was polite and very helpful. I understand the scheduling appointments for healthy clean environment
  • Fish Fish: My son had his driving test this morning at 6 am. And we were on our way back home in about 20 minutes. I have visited the rmv in watertown location many times and always had a great service..

City Map Watertown

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Massachusetts Registry of Motor Vehicles

What can I do in this office?

  • Driver´s license.
  • Identification cards.
  • Registration.
  • Titling.
  • Plates.
  • CDL Written.
  • CDL Driving.
  • Make an appointment.
  • License reneval.
  • Permit test.
  • Real ID.

Photo of the exterior: Massachusetts Registry of Motor Vehicles

Functions of the department of motor vehicles

DMV offices have many functions. If you are a driver (or want to be one), going to one of these offices will be something you will have to do at some point in your life.

For example, one of the most popular functions is to renew your driver’s license. It’s a simple procedure, where you may be asked to take a health test to make sure you are fully fit to drive. It is also a place where people go to get their license. To do so, they will have to pass a theoretical and practical test.

In case you buy a vehicle, you will have to go to register it in your name. This procedure is also done if there is a purchase between individuals, that is, if someone sells their vehicle and you buy it, you will have to go and pay a small fee.

License plates must also be handled here. Whether it is to give you a permanent license plate or a temporary tag, you should ask for information if you buy a car or motorcycle.

In general, DMV offices are designed to handle everything that has to do with motor vehicle paperwork. There are a multitude of offices in Massachusetts where you can carry out all the formalities you need. In addition, in Watertown you can request an appointment online if necessary, as well as pay fees and other expenses without having to go anywhere.

The Department of Motor Vehicles is located throughout the United States. The people who work there will be able to answer your questions or suggestions in case you have any problems, and surely in a very short time you can have everything you need to drive safely and within the law.

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